At Aqua Oasis Pools, we strive to provide the best customer experience possible. If for any reason you are dissatisfied with our services, please contact us within 7 days of completion. We will assess the issue and work to resolve it, which may include a partial refund or adjustments to the project. However, refunds will not be issued for work already completed, and any cancellations must be made prior to the start of installation. Our goal is to ensure that you are completely satisfied with your pool, and we are committed to making things right.